You’ve probably heard that it’s cheaper to retain customers than it is to find new ones. That’s true! This applies to all businesses, from retail to financial services. Achieving a 100 percent return rate is impossible. However, there are ways you can increase yours. That said, what customer return rate should you strive for? Below, I define customer return rate,… Read More

Is your company having you travel this summer? Beat the heat and put your best foot forward with these pro tips for going on a summer work trip.

Improving employee engagement in your office can foster motivation, collaboration, and more! Learn how you can enhance your workforce’s engagement today.

June is bursting with opportunities to connect with your customers, employees, and community. It’s a month filled with celebrations that go beyond just fun and festivities – they offer businesses unique chances to show their values, support important causes, and foster stronger relationships. Juneteenth (June 19th): Honoring Freedom & Equality Juneteenth marks a pivotal moment in American history, and businesses… Read More